isiko
what we do packages contact →

we know what hurts your business.

The system falls apart. The warehouse doesn't work. Excel has seven versions. Employees keep leaving. We know which pains hit your business — on the technology and operations side. We can step in as your Operations Director / CTO.

building bOS · Meport · STAGO v2
isiko · culture in the Zulu language · krakow
01

Our Excel keeps drifting. Every department has its own version of the truth.

↳ one source of truth · one week

02

Procedures don't work. Everyone does it their own way.

↳ process written, tested, deployed

03

The warehouse doesn't work. System stock ≠ shelf stock.

↳ WMS tailored to your operation

04

Customers complain. We don't know where to start.

↳ we find the bottleneck and fix it

05

We don't know which branch makes money and which lives off subsidies.

↳ a dashboard that doesn't lie

06

A new hire gets 11 logins on day one.

↳ SSO + onboarding wired into one

07

AI? We've heard of it. Don't know where to start.

↳ we show 3 places where it makes sense

we know these sentences. and we know what to do about them.

hi, we can become your CTO/COO.

No full-time hire. No long contracts. We fit into your rhythm and own the outcome — that processes, technology and operations work together. The way they should.

hybrid
on-site when needed
remote
day-to-day
flexible
depending on need
04
METHOD · three steps

Diagnose. Implement.
Hand over.

Always three steps. Always in the same order. Boring. Repeatable. It works.

01 · circle

diagnosis.

First we look. We sit with the team, with documents and processes. We observe how the company actually works — before anyone tells us where it hurts. Because once you listen to one person first, you stop seeing the whole. Only then do we name the problem. You leave with a map: what we fix in a month, what in a quarter, what stays.

02 · arc

implementation.

We connect things. Embedded in the team's rhythm — we do whatever is needed, every step documented in plain language with the reasoning. We pay close attention to UX and to the experience of the people using the system — a system nobody uses is nothing. The client reads on Monday and understands what we're doing on Wednesday.

isi.
03 · isiko

handover.

In the end, what stays is a system that runs itself. Step-by-step instructions, a record of decisions, a trained team. For 2-3 months after launch we pick up the phone. Then your team carries on. And we go looking for the next company where something hurts.

Karol Zamarlik.
Fractional CTO/COO.

Managing teams since 2017 — car rentals, premium retail, now operations in retail networks. Mostly Polish SMEs, 1-300 people, where budgets are tight and every decision has to pay off.

I build systems for clients: STAGO, Wolny Namiot, Dzikie Wiosło, Splendid Fleet. And for myself: bOS and Meport, used daily. AI as a working tool, not a gadget. No full-time, no long contracts — 4-week pilot, then 6-12 months in a weekly cadence.

— base
Krakow
— experience
9+ years of management (since 2017)
— mode
remote + on-site when needed
— stack
we pick it for the problem
— or fill in briefly

— we reply in 24h. no bot, no CRM, no newsletter.